Refunds

Returns 
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a return or exchange. There are no REFUNDS on any purchases.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags still attached.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
There are No Refunds for any purchases

Sale items (if applicable)
Only regular priced items may be returned or exchanged bought online, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. Please send photos of the defective item(s) to be exchange for the same item, send us an email at shopswagg23@gmail.com and send your item to: 11201 Ed Brown Rd Charlotte, North Carolina 28273.

Shipping
To return your product, you should mail your product to: 11201 Ed Brown Rd Charlotte, North Carolina 28273.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.